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Manage subcontractors using SMSA next-generation SMS-like communications product promises dramatic improvements in productivity, security and cost. The Australian-developed WRAMP (wireless real-time application mobility platform) from Wirelessworx provides a secure messaging system between users. The break through is the capability to transmit secure data and files, guarantee fast, auditable messaging and have visibility of the users on line. According to research groups such as Aberdeen and Forrester, organizations that use mobile solutions are more than 35 percent more productive. Cal Anderson, Wirelessworx managing director says, “Using your existing mobile phone for job orders and work communications seriously reduces costs. “If I run a business that depends on information in the field, I need to know that the data is guaranteed to be received in real time. With SMS there is no such guarantee and no audit trail.” There is with WRAMP. It uses IP (Internet Protocol) and VPN to securely send work instructions to service providers, field personnel and sub-contractors — workers that normally don’t have sophisticated IT systems but who all do use mobile phones. Anderson was speaking at a workshop in Melbourne, where 40 Australian and Korean companies met today to share ideas, technologies and market applications. The Korean trade mission, referred to as a Techno Caravan is seeking business and technology matching opportunities with their Australian peers. Anderson was seeking potential partnerships to complement WRAMP at the Techno Caravan. WRAMP provides what Anderson calls, “real time visibility.” He says, “This means I can check whether you’re in your office, on your PC or on your mobile before I actually contact you.” Using IP architecture, the messaging framework avoids costly software integration and eliminates data duplication. Many other mobile computer systems were developed based on the restrictions of prior technology generations. WRAMP is designed for Unified Communications architecture, as recently announced by Microsoft, and CE and Windows devices. “For example, if I owned a building that needed the services of an electrician, I could pre-authorise instructions to that tradesperson the details of the job, plus limited access into my building for a set period of time,” he says. “The electrician could then use his mobile telephone to gain access into the building, via RFID, verify job and asset location, and automatically download specific job instructions, while leaving an auditable trail of his work and time on the job.” According to Anderson, this technology is going to grow in importance as Australia struggles with a lack of skilled resources. He says that businesses have got to make it easier for young people to step into jobs being left vacant by aging baby-boomers. WRAMP will be sold as a monthly subscription service. The Techno Caravan was organised with the support of the Australian Electrical and Electronic Manufacturers' Association (AEEMA), the Korean Industry Technology Foundation (KOTEF) and ITECplace.
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